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LucienOpen the app

Car repairs

Get an update or repair quote from your garage

When your car is at the garage, a quick update can answer several practical questions: what is finished, which part is still missing and when you can collect it. Lucien can make that call for you, or ask garages about an initial quote when you are planning a repair.

Updated 24 September 2026.

Try for FreeHow the assistant works

Example request

“Call my garage about the car I dropped off on Monday. Ask whether the brake repair is finished, when I can collect it and the final total. Do not approve additional work or costs.”

When this works well

  • Checking a repair's progress and collection time
  • Clarifying an estimate's parts and labour charges
  • Asking whether a replacement part has arrived

What to decide first

  • Garage name or number and the booking or job reference
  • Vehicle details needed to identify the job
  • Questions to ask and any limits on authorising work

How the call works

  1. 1

    Identify the repair

    Tell Lucien which garage to call and how staff can locate your vehicle or appointment.

  2. 2

    Ask for a clear update

    Lucien asks what is complete, what is pending and the estimated collection time. It can request a price breakdown or ask about proposed extra work.

  3. 3

    Decide your next step

    Review the garage's answer before collecting the car or approving changes. New work needs the authority you explicitly provide.

What you get back

  • Repair status and the expected collection time
  • Quoted totals, outstanding parts and proposed extra work
  • A summary backed by the call recording and transcript

Limits to know

  • A garage may need an inspection before estimating a repair.
  • Lucien relays the garage's explanation; it does not assess whether a vehicle is safe to drive.

Questions about this use case

Will it approve additional repairs?

A status request should not authorise new work. State any permitted work and spending limit explicitly if you want Lucien to communicate approval.

Can I compare garages first?

Yes. Ask for a comparison and provide the same repair description to each garage. Distinguish preliminary estimates from firm quotations.